Prototyping a better future for communication through human-led, AI-assisted systems for collective listening, understanding, and action

Informed by years of social media and media analytics, CCC’s work combines the ancient wisdoms of human conversation with emerging digital technologies to promote shared understanding and trust rather than reinforcing the “side-taking” and binary thinking that too often divides us. Based at the MIT Media Lab and working closely with the non-profit Cortico, CCC brings together researchers in AI, computational social science, digital interactive design, and learning technologies with software engineers, journalists, political scientists, designers, and community organizations.

An important aspect of CCC is its commitment to reach both within and beyond academia to work closely with locally based organizations to launch pilot programs focused on building a culture of listening and dialogue that promotes a sense of shared understanding, empathy, and trust.