MIT’s Deb Roy analyzes divisions caused by social media-dominated world

By Nick Danlag

Social media has a unique phenomenon: Even though technology allows people from across the world to connect, it has ultimately fragmented society’s interactions. 

And this isn’t unique to Facebook, Twitter or other platforms. Even the telegraph and the train, technologies that allow humans to travel great distances, create psychological distance, in the same way people yell at each other during traffic.

Deb Roy, executive director of the MIT Center of Constructive Communication, said this phenomenon is partly due to the lack of negative feedback loops on social media. He said these feedback loops are vital for society because they make people aware of mistakes they make and provide them an opportunity to improve. But now, many people only become aware of their mistake when it is too late. 

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