The Shipt Calculator: Crowdsourcing Gig Worker Pay Data to Audit Algorithmic Management

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Jimmy Day

Jimmy Day

The increasing prevalence of large-scale labor aggregation platforms, worker analytics, and algorithmic decision-making by management raises the question of whether workers can use similar technologies to advocate for their own goals. Yet, there are inherent challenges in building worker-centric tools that collect, aggregate, and share data in responsible and ethical ways. The Shipt Calculator is a tool developed in collaboration with nonprofit worker group and the Gig Worker’s Collective that allows app-based delivery workers to track and share aggregate data about their pay, increasing wage transparency.

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