Alex 'Sandy' Pentland, Jared Curhan, J. Khilnani, M. Martin, N. Eagle, R.Caneel, A. Madan
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Oct. 24, 2004
Alex 'Sandy' Pentland, Jared Curhan, J. Khilnani, M. Martin, N. Eagle, R.Caneel, A. Madan
Nonlinguistic social signals are often as important as linguistic content in predicting behavioral outcomes [1,2]. We show that an automated measure of non-linguistic vocal signaling (`tone of voice’) predicts more than 1/3d of the variation in a negotiation’s objective and subjective outcomes.