AI experts question Amazon’s facial-recognition technology

By Cade Metz and Natasha Singer

SAN FRANCISCO — At least 25 prominent artificial-intelligence researchers, including experts at Google, Facebook, Microsoft and a recent winner of the prestigious Turing Award, have signed a letter calling on Amazon to stop selling its facial-recognition technology to law enforcement agencies because it is biased against women and people of color.

The letter, which was publicly released Wednesday, reflects growing concern in academia and the tech industry that bias in facial-recognition technology is a systemic problem. Some researchers — and even some companies — are arguing the technology cannot be properly controlled without government regulation.

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